Latest from the Creator
LittleSofts (by SunnyCritters)
about 2 months ago
Snug-Alongs production updates for June (Part 2)!!!!!!!! (+USPS Price Hike Information)
(Remember: You can join our discord to discuss the project, get more sneak peeks, etc!)
🐾🐾🐾Many plush available right now at LittleSofts main shop!🐾🐾🐾
(Small sad update: ...
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Would it be possible to get some updates on how the shipping is going? I do understand that 4000? Was it? Orders are a lot to handle, but would be nice to know how is it going? All I can do is anxiously wait for the email and the time is long for those who wait. Thank you
Bronze Tier
This user contributed to this community!
The outside of the bag is very soft, but its like the material of the inside of the bag lining (not the cute themed outside lining) has a very sensory unfriendly feel and sound. Almost like styrofoam. What material is it? Is this normal? How can I fix it?
PROJECT UPDATE
LittleSofts (by SunnyCritters)
CREATOR
9 days ago
Project Update: SNUG-ALONGS PHOTO CONTEST!!! Enter your photos for a chance to win!!!!
(Remember: You can join our discord to discuss the project, get more sneak peeks, etc!)
🐾🐾🐾Meet Wolfgang and Biscuit, our new weighted wolves you can now adopt!🐾🐾🐾
💜❤️🧡💛SNUG-ALONGS PHOTO CONTEST 💜❤️🧡💛
Post your Snug-Alongs photos HERE ON OUR BACKERKIT COMMUNITY OR ON SOCIAL MEDIA with the tag #SnugAlongsLove enter YOUR PHOTOS for a chance to win!!!
This contest will run FOR TWO ENTIRE MONTHS so take your time getting your BEST SHOT!!!!!!!🐾
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SNUG-ALONGS PHOTO CONTEST!
(August 4th ~ October 4th)
Multiple winners will receive a new Snug-Alongs of their choice
or one of your current Snug-Alongs for free (you'll be refunded your pledge)!
To enter:
1) Post your favorite Snug-Alongs photos you took to the Snug-Alongs Backerkit Community or any social media where you can @ us (Instagram Stories will not count as they vanish after 24 hours)
2) Use the tag #SnugAlongsLove and @ us to be formally entered!
3) You can enter as many times as you like over the course the contest!
4) Please make sure your Snug-Alongs has been properly fluffed and brushed for their entry photo -- photos will be judged on creativity and how cute or cool you make your Snug-Alongs look!
Gold Tier
This user is a top contributor to this community!
So I wondered if I’d be alerted when my order is shipped out ^^ and I see others are getting their’s arriving ^^ so merely wondered if I’ll get a alert!
PROJECT UPDATE
LittleSofts (by SunnyCritters)
CREATOR
14 days ago
Project Update: Backpacks are ARRIVING! + Issues so far (PLEASE READ!!)
(Remember: You can join our discord to discuss the project, get more sneak peeks, etc!)
🐾🐾🐾Meet Wolfgang and Biscuit, our new weighted wolves you can now adopt!🐾🐾🐾
BACKPACKS ARE ARRIVING TO YOU ALL BIT BY BIT!! There is still a ton of fulfillment to go, so don't worry, your turn will come soon!!
Before we get into customer photos, here are a few issues that have come up so far:
1) BACKPACKS WERE VACUUM PACKED FOR SHIPPING!
This means they got pretty crushed out of shape, including crunched noses and ears in some cases. This issue should be temporary, and as air gets back into them it should go away entirely, but it doesn't make for a nice look right out of the bag and we know it can be disheartening to receive a plush that looks so scrunkled. We are working on getting more air into them before shipping to you, but it may be necessary to squish them a bit yourself, put them on a no-heat tumble cycle in the dryer, and/or brush on their fur to get them looking their very best.
2) SOME BACKPACKS HAVE DEFECTS!
Obviously we are working super hard to avoid any defective plushies being sent, but it slips past sometimes. If you notice a hole or tear in your backpack, or some other weird defect, just email [email protected] -- our fulfillment partners-- and we will have a new backpack sent to you right away! Of course there will be a b-grade sale later for anyone who wants upside down arms or a cheaper backpack that just needs a tear sewn up.
3) RASPBERRY'S EAR TUFTS MAY HAVE SOME CRISP FIBERS!
Raspberry's fluffy white ear tufts may arrive with some of the fabric on the edge looking crispy and brown. This is not dirt or glue; it is from the process of the fabric being cut with a hot knife, and it is not supposed to be left this way. It is a problem from the manufacturer that we will be speaking to them about. If you receive a Raspberry Red Panda with this issue, you can feel free to cut those fibers off AND/OR brush them out with a wire brush, or return it for a new one! Again, just just email [email protected] with any questions or issues.
We are dealing with roughly 12,000 backpacks and around 4000 customers, so there will be issues and I am so sorry if you win the unlucky lottery and get a disappointing issue with your backpack. However, I promise we will make it right for you! Just please be kind in your emails to us as we are a small team of human beings working around the clock on this project.
Luckily, most backpacks have been arriving without any issues!! Here are some customer photos so far! THANK YOU FOR ALL YOUR FEEDBACK AND KINDNESS AND PATIENCE!!!!
