Hey everyone, 

This is just an update to let you all know that shipping will begin today. I am currently waiting on three pin designs from the manufacturer. I will start shipping all orders that we're completed by the May 30th deadline, excluding orders that contain those missing pins. Those pins are currently enroute to me, so it shouldn't be long before I start shipping those orders as well. 

This is one last call for updating your shipping address for your Ink & Enamel order. If you need to update your shipping address, please email [email protected]. The email should include the name and email associated with your Ink and Enamel pledge, as well as the new shipping address. If you need to update your shipping address please email us ASAP. 

Cheers, 
Liz

Hey all,

Just a couple updates as we begin the shipping process.

Current State of Items
Right now I have about 95 percent of the pins in my possession. I am waiting on the Fantasy Reader pins from the manufacturer, as well as two other designs from another manufacturer that are being remade because I was not happy with the first attempt. I have all the stickers and bookmarks in my possession and will soon start the process of assembling the freebie items. I am waiting on the book boards and they should be done soon, as well as the tote bags.

New Poll - Backing Cards
I've posted a new poll along with this update. I'd like to know how backers feel about backing cards. Do you care if your pin comes on a backing card or not? Are you bothered if you receive a pin in it's original factory bag? The reason I'm asking this is because I am considering moving away from backing cards. I admit that backing cards look nice, and I will most likely continue to use them in certain situations, however, they slow down the shipping process when it comes to crowdfunded campaigns. It takes time to grab each pin in your order, remove it from it's original factory bag, remove the backs, and adhere it to a backing card or postcard. The whole shipping process would be much faster if I could grab and go, removing the time it takes to do the aforementioned process. I understand that on rare occasions, if you are gifting a pin, it's nice when it comes on a backing card. For future campaigns I may make an option to purchase backing cards for your pins. By purchase, I mean it would probably be an optional 50 cent to $1 up charge to have backing cards for all your pins. 

This poll will determine if I use backing cards or not for this campaign.

Pros
Backing cards look nice
It creates a cohesive and pleasant packaging aesthetic

Cons
Backing cards slow down the packing and shipping process
Backing cards are usually thrown away
They contribute to more paper waste
All company information is included on order postcards, so it's not necessary for that information to also be on a backing card.


Banned Books Pin
There was a miscommunication which resulted in one part of the Banned Books pins being made wrong. The heart at the top of the dagger was supposed to be cut out, but instead it was filled with white. I received the pins and after looking them over decided to not have them remade, so they will ship like this if you ordered this design. Both color variants already have white in them, so I don't feel like the white in the heart looks out of place. It's also very, very expensive to have 400+ pins remade with a new mold. When seeing the pins in person, based off the size, I know that the cutout space would be so minuscule it would appear as mostly metal and not have the original desired effect. If you ordered this design, and it bothers you that it's not cut out, please email [email protected] to choose a new design and we will amend your order. If you don't reach out I'll assume you're okay with the way it looks and this design will ship with your order. 

Lockdown for Shipping
I will be locking the orders down for shipping as soon as I post this update. Once your order is locked for shipping, you won't be able to update your shipping address. If you need to update your shipping address please email [email protected] with the full name and email associated with your pledge, along with the updated shipping address. We can amend your shipping address from our end. If you fail to notify us of an address change and your order is returned to us, we will ship it out again but you'll need to pay a second shipping fee.

Shipping Process
At the end of this week I plan to start setting up my shipping station. I'm still waiting on a few packing materials at this time, but I expect to start shipping orders next week. I will start with orders that have all items currently in stock. Please keep in mind that while shipping begins next week, there are over 1k orders, so it's going to take several weeks to ship orders. I expect to ship all orders out by the end of August. Orders are shipped in the following order, surveys completed before and by the lockdown date (keep in mind thats about 90% of all orders), preorders, and then any orders completed after the lockdown date.

If you have any questions about your order, please email me at [email protected]. I don't often check comments on this page, so it's best to email. 

Cheers,
Liz

Hey everyone,

Right now I have about 75% of the pins in my possession, along with the stickers, and bookmarks. I'm currently waiting on the other pin designs and some other items from manufacturers. We are still on schedule to begin shipping at the end of July. I will post another update before I lockdown surveys for shipping. Right now, if you need to update your shipping address, you can still do so by logging into your Backerkit account and opening your Ink & Enamel survey. If you are having trouble updating your address, please email me at [email protected].

Cheers,
Liz

Hey everyone,

Just a quick update about Ink & Enamel, as well as some other Snarky Co. stuff happening this month!

Surveys
There are currently 50 backers who have not completed their survey. Please note that we are now past the survey deadline to guarantee you receive the designs you've chosen. I did order extras of each design, however, sometimes we do run out of a design. If you fill out your survey pass the lockdown date, and we run out of a design you've chosen, we will email you to ask you to choose a different design.

If you are having trouble finding your survey, please first login to backerkit and navigate to the "my projects" tab. That section will show you all the projects you've backed on BackerKit, and it will show you to your survey. You can also search your email for a survey email from Snarkyco. or BackerKit. If neither of those options work for you, please email [email protected].

Address Changes
I had mentioned before that I accidentally locked the surveys, however, BackerKit notified me there was a way to do this. If your survey has been locked down, but you still need to update your address, you can still do so. Just navigate to the my projects page on your backerkit account and find your Ink & Enamel survey.

Manufacturing
Currently all items are in the manufacturing process. I have received bookmarks and stickers, but the pins are in the beginning process of manufacturing. We are currently still on schedule to begin shipping by the end of July/early August.

Literary Ink - Book Themed Tattoo Convention
Chattanooga, TN - July 12-14th

Galaxycon Fae Ball
Austin, TX - August 30th-September 1st

If you live near Chattanooga or Austin, check out these shows and stop by our booth to say hey, we love meeting customers in person!

Happy Pride Month! I'm dropping an Etsy store code exclusive to backers for 20% of your entire order of $20 or more. Use code PRIDE2024, or use the following link: https://thesnarkycompany.etsy.com?coupon=PRIDE2024

Tuesday June 18th we will be launching our 9th crowdfunded pin collection. You've been asking for years, and I'm finally putting a pride pin collection out there. Queer & Here will have a base pin design that comes in 20+ pride orientation/identity flag combinations. Aside from the base pin design, I will be live designing other, more general pride and LGBTQIA+ pins that will be available as unlock-able designs. There will be early bird tiers available for the first 48 hours!